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How do I track down an REI order number?

I am trying to find my back order item - a blue fishing hat with side panels.  its been over a month, and ive misplace my order number. 

I have my membership number.  please help.  judy

1 Reply

@FAB thanks for reaching out and sorry to hear about the delay in receiving your backordered hat. Unfortunately we are not able to help with specific orders here in the community. If you aren't able to locate your purchase in your online account (from the My Account link on, please connect with our Customer Support team at 1-800-426-4840 or via LiveChat, noting that wait times are longer than normal.

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