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How do I return an item that does not fit?

i ordered a pair of padded underwear for biking, pray they are big enough? if not is it something i could return somehow?

3 Replies

@terryjohn hopefully they'll fit, but the quick answer is yes, if they don't fit, you can definitely return the padded shorts if they do not fit. While our stores are closed, the only option for returning an item is via the mail - you can find instructions here. If you can,you can also wait until our stores reopen to process your return. Let us know if you have additional questions!

At REI, we believe time outside is fundamental to a life well lived.

Yes! Hopefully they will, they have good reviews. I can't be the fattest guy out there:) My waist is 44" Your reply answers my question thanks so much.


terry john pratt

REI since 71

The only way to make a return is to mail it in which could take quite some time. & YOU are responsible for shipping costs so be prepared to eat that cost.