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Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

How do I process a return for an online purchase?

I have some Rei gloves that I bought my son for Christmas and they were too large even though we measured his hands. This was an on line purchase and I don't have the paperwork but I do have the 

Please email me a copy of the form I need. I would be ever so grateful, thanks!


1 Reply

@Andrea10282 Thanks for reaching out!

If you would like to reach out to our customer service team, you can reach them at 1-800-426-4840 or connect with them via Email or Live Chat. Additionally, if you are a member, we can look up your purchase history in the store to facilitate your return. 

Hope this helps!


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