@debbie_jones01 Thanks for reaching out!
Here in the community we do not have access to any order or customer information. For questions such as these, please reach out to our Sales and Customer Service team at 1-800-426-4840 or via email or live chat here.
Hopefully this helps, thanks!
I am not sure I understand the question, but maybe this helps. If you are a member of REI (A one time $20 Lifetime Membership Fee, well worth the price) then all in store purchases and online purchases you buy as a member are tracked and combined into one record and count toward a single dividend. You can access your purchase, in store and online combined, history for the past several years on the REI Website. I hope this helps.