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REI is actively reviewing its policies and procedures per the Centers for Disease Control and Prevention's new guidance for COVID-19.
As we have since the start of the pandemic, we’ll continue to prioritize the health and safety of our employees, customers and communities.

How do I cancel my REI online order?

Order number is #A18290****

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3 Replies

@Lamald6695 Thanks for reaching out!

For any needs regarding an order, please call our customer service team at 1-800-426-4840 or reach out to them via e-mail or live chat.

To protect your privacy we have removed your order number from your post.

Hope this helps!

At REI, we believe time outside is fundamental to a life well lived.
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Hi John,

 

Am I able to cancel my above order?

Thank you!

Jim

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@JimPer thanks for reaching out! To make any changes to existing orders, please connect with our Customer Support team at 1-800-426-4840 or via Live Chat, noting that our wait times are longer than normal due to a much higher volume than normal.

At REI, we believe time outside is fundamental to a life well lived.
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