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Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

How can I replace my membership card?

I would like to get membership credit card replacement. I lost mine.

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4 Replies

@yan Thanks for reaching out!

We're sorry you lost your member card. There are a couple of ways you can request a replacement:

  • Call our Sales and Customer Service team at 1-800-426-4840.
  • Use our Live Chat feature.
  • Email our Membership Services team at member@rei.com.

Hopefully this helps, thanks!

At REI, we believe time outside is fundamental to a life well lived.
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i need a new menbership card

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Hi @mjohnson92120 - Thanks for reaching out! We cannot process a request for a replacement membership card here in the community, but our Customer Support team will be able to get that taken care of for you. You can contact them at 1-800-426-4840 or via Live Chat

Thanks for being a Co-op member! 

At REI, we believe time outside is fundamental to a life well lived.
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From a practical point of view you don't necessarily need a physical membership card. I store my card number on a smartphone app along with a stack of other membership, frequent flyer and other loyalty programs.

In my case these are stored in Google Pay's "Passes" section. But there are even dedicated, free apps for this purpose like StoCard.

...Wanderer


Superusers do not speak on behalf of REI and may have received
one or more gifts or other benefits from the co-op.