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Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

How can I process a return during REI's store closure?

I purchased a bike helmet that I need to return.   I do not want to pay 8.95 to do so.   Can I drop it off at the store?   if I do will the 8.95 be charged?     do you have any idea when the stores will be opening in CT?

1 Reply

@annstone thanks for reaching out! Unfortunately, our stores are not able to accept returns until they have reopened and we aren't yet sharing when specific stores are planned to reopen. As stores reopen, we will post these updates on our local REI store pages

At REI, we believe time outside is fundamental to a life well lived.
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