Showing results for 
Show  only  | Search instead for 
Did you mean: 
Welcome REI Co-op Members!
We're glad you're here. If you can't access the Co-op Members section of the community,
click here for instructions on how to join the section that's just for you.

How can I place a special order for a bike I'm interested in?

I'd like to order a Cannondale from one of the REI stores in my area. I am near Washington DC.  What should I do to order a new bike?  I would REALLY like to buy it from REI, but haven't had any luck 😞

2 Replies

@JohnDeMarchi we're sorry to hear you haven't had any luck finding a Cannondale - is there a specific model and size that you're interested in? 

Typically, if REI doesn't carry the make and model that you want, we do offer a special order process where we can order directly from a vendor on behalf of our customer. This process only happens in our stores, so we'd recommend visiting your local REI store and chatting with the team there about the bike you're seeking. The biggest caveat with special ordering bikes at this time is the high demand the industry has been experiencing since the pandemic began and we/Cannondale may not have any supply available for purchase at this time.

At REI, we believe time outside is fundamental to a life well lived.

Thanks for your help. Depending on the size of my divided, I will order either a 51 cm SuperSix EVO Carbon Disc Ultegra Di2 or a SuperSix EVO Carbon Disc Ultegra