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How Can I Mail In a Return?

Hello,

I have a new flannel shirt with the store tags attached that I need to return. 
I don’t have the store receipt, but it’s been just 3.5 months since I purchased the shirt. It’s too fitted and tight in the hips, and I need to return it. 

 

How do I do this while you are closed during the coronavirus store closure?   Do you have a return label?

 

I usually drive to your store to make any returns, but cannot do so during this coronavirus time of sheltering in place...

 

Thanks for your help, and take care. 

 

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1 Reply

@BluSkies thanks for reaching out! Here are instructions on how you can return through the mail if you do not want to wait until our stores reopen. With that said, we do not have prepaid return labels. Please know that we have revised our Return Policy to account for our store closure, so you still have plenty of time with our 1-year window, to return in-store, if you can wait! Hope this helps.

At REI, we believe time outside is fundamental to a life well lived.
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