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How can I have a Broken Snap fixed?

Snap has broken on my favorite pair of REI shorts.

RN#37249 100% Nylon Shorts.

How do I get the snap fixed?

Sincerely David Ekstrom

2 Replies

Hello there @Buck-wheat22!

Thank you for reaching out to us in the Community! Sorry to hear that your favorite shorts have lost their snap.

Unfortunately, REI does not offer any clothing repair services. Please refer to our Satisfaction Guarantee for details on qualifying items for a potential return or exchange. 

Thanks again for asking your question here!

At REI, we believe time outside is fundamental to a life well lived.

How do I get the snap fixed?

@Buck-wheat22 If it's a standard snap then any seamstress or clothing repair shop should be able to repair/replace it inexpensively. If not they may be able to offer other options. This may be more expedient than returning the shorts to REI.