Showing results for 
Show  only  | Search instead for 
Did you mean: 
Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

How can I get shipping information about my online order?


Can someone please advise when i can expect my trainer to be shipped. I purchased it online on the 17 of May 2020. 



1 Reply

@Kav75 thanks for reaching out. Unfortunately, we do not have access to any order information here in the community; from a process perspective, as soon as your order ships, you will receive an email with tracking information. If you'd like, you can connect with our Customer Support team at 1-800-426-4840, noting that we are experiencing high call volumes and therefore longer than normal wait times. Our teams are working as quickly as possible to safely and responsibly get orders to our customers.

At REI, we believe time outside is fundamental to a life well lived.