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Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

Hoping to verify order information.

Hi there, 

I wanted to verify an order that got sent to an REI store.

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@frannie_martinz Thanks for reaching out!

To clarify, are you asking about a recent order? Or an order you had shipped to an REI store a while ago? Here in the community we do not have visibility to specific orders and customer information. Please reach out to our Sales and Customer Service team at 1-800-426-4840. Please keep in mind that wait times are higher than normal at this time.

Hope this helps!

At REI, we believe time outside is fundamental to a life well lived.
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