@60hikingguy thanks for reaching out! First question - have you washed and retreated your jacket? At quick glance, it sounds like the DWR on your jacket needs to be "re-upped," which is super normal, especially at a 5 year mark! All waterproof materials, including Gore-tex, need to be washed and retreated every ~3-6 months, depending on your wear. Here's a helpful article on treating waterproof layers!
If you've been consistently washing and retreating your jacket and are still experiencing this issue, let us know and we'll consult differently!
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