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Gore Tex Warranty

About five years ago I purchased a Gore Tex Mountain Hardware men’s rain jacket from the Phoenix/Scottsdale REI store.  It has worked extremely well repelling rain until the past few months. Wondering if there is any kind of warranty on this type of item, or if they’re only supposed to last 5 years.  Thanks.

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@60hikingguy thanks for reaching out! First question - have you washed and retreated your jacket? At quick glance, it sounds like the DWR on your jacket needs to be "re-upped," which is super normal, especially at a 5 year mark! All waterproof materials, including Gore-tex, need to be washed and retreated every ~3-6 months, depending on your wear. Here's a helpful article on treating waterproof layers!

If you've been consistently washing and retreating your jacket and are still experiencing this issue, let us know and we'll consult differently!

At REI, we believe time outside is fundamental to a life well lived.
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