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free class with membership

Hi,

I became an REI member last year and received the free class, but due to work and family obligations was unable to use it so far. I just went to sign up for my complimentary free class and was told it was expired! I'm very frustrated as the REI worker who assisted me did not make it clear I had a time limit to use this voucher, and it was part of my incentive to sign up. Is there a way to re-activate my voucher please?

 

Thank you,

Anya

 

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1 Reply

Hi @Anya !

Thank you for reaching out! I'm going to move our conversation to a direct message so I can get a little more information from you. Chat with you shortly! 

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