Expectations for delivery timeline for an online kayak purchase
Let me start by saying thank you. Through these trying times I am glad you have closed your stores to protect your employees and customers.
I just purchased a new Delta 14 Kayak and paddle on the anniversary sale. I've heard that sporting goods in general are getting hard to come by, and I'm wondering about the status of kayaks. My order shows a delivery date on the paddle, but nothing on the kayak. Just wondering what my expectations should be on the kayak delivery.
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@YakAttack thanks so much for your kindly-worded question! With our stores temporarily closed, we have been receiving more online orders than usual and fulfillment of your kayak order may be delayed. As soon as there are updates on the status of your kayak, you will receive additional emails alerting you to those changes. We really appreciate your patience as we fulfill orders as safely and responsibly as possible.
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