Hello there,
I bought some rain pants during the recent sale. Unfortunately, I need a larger size to accommodate some clothing underneath. How do I do an exchange (during the shutdown) and keep the same price?
Thank you,
Josh
@joshb Thanks for reaching out!
During our store closure, you have 2 options for a return/exchange:
We hope this helps!
It occurred to us that you were likely referencing a previous sale and not the sale we are currently having. We apologize for our misunderstanding! In order to exchange for the sale price you received when you purchased your rain pants you have two options:
Hopefully this helps clarify a bit for you. Thank you!
Hi John,
Luckily, the pants (Zeta SL) are on sale right now for the same price, so I just purchased the new pair and will return the other pair, most likely, in store, once things get back to normal. I would ship them back, but don't want to pay return shipping so sounds like I need to wait.