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Exchange an order during COVD-19

Hey there,

I ordered some great Kuhl pants during the 25% off sale on sale. I unfortunately ordered a size too large and would like to know if I can exchange them ASAP and how to go about doing this during COVD-19.

Thanks,

Jordan

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1 Reply

@MBCsteele thanks for reaching out! If you can wait on the return, you can always order the smaller size on REI.com and have them shipped to you, then process the return in a store after March 27. If that doesn't work, we would recommend contacting our Customer Support team at 1-800-426-4840 to discuss options for this exchange. Please note wait times may be longer than expected as our teams work to help resolve situations like this with other members. Hope this helps!

At REI, we believe time outside is fundamental to a life well lived.
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