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Error message when attempting to redeem my member bonus card

Hi, 

I keep getting an error message when trying to redeem my member bonus card online. I tried to redeem it as a gift card as suggested on another post and I keep receiving the same message. Any help would be greatly appreciated!

Thanks,

Daisy

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1 Reply

@Drivera 

Hi Daisy - Thanks for reaching out, though we're sorry it's because you're having trouble with your bonus card. We don't have access to customer accounts here in the community, so you will need to connect with our Customer Support team for help with this issue. They can be reached at 1 (800) 426-4840 or via Live Chat.

Hopefully your card error will be sorted out quickly. Thanks for being a co-op member! 

At REI, we believe time outside is fundamental to a life well lived.
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