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Defective Cooler

I purchased a portable Hydro Flask Cooler that is defective.  While I don't have the receipt, I would have used my REI card at the time of purchase.


Are you able to locate the purchase so that I may exchange it?


Thanks, William Martin

1 Reply

@curtc3martin thanks for reaching out about your cooler. The best course of action to address your concerns will be to contact your local store or call our customer support team at 1-800-426-4840.

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