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Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

Can you help with a return here in the community?

I just received ,by mail, a pair of bike shorts. They are too small and I'd like to return them. When I enter the purchase order it states that I can only return them to a store (??). The closest store is over 200 miles away so I think it's a mistake. Can  you help me?

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@buffalochip thanks for reaching out about your return. We recommend connecting with our Customer Support team at 1-800-426-4840 or via LiveChat to discuss the details of your return, as we do not have access to specific orders here in the community.

At REI, we believe time outside is fundamental to a life well lived.
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