I would like to order a Cannondale bicycle that is available on Cannondale's website (and not REI's). Would an REI location, or customer service, be able to order the bicycle through that website in order for me to purchase through REI? Thanks
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@bigvladi thanks for the question! What you're describing above is called a 'special order,' where we place an order on behalf of our customer directly with one of our vendors for an item that isn't carried at REI. We are able to do this, however there are several restrictions to consider: the process needs to be handled from an REI store, not all vendors participate, our ability to place an order is dependent upon the vendor's inventory, and there can be shipping charges associated. Your best bet for determining if we can order the specific Cannondale bike you're interested in will be to connect with your local REI's Customer Service team and inquire about the special order. We hope this information helps!
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