In Dec 2019, I purchased a $75.00 gift card for my grandson's Christmas gift. It was to go toward his purchase of your CANNONDALE Catalyst 3 2018 Acid Red SM bike. Shortly after the first of the year, he went to the store to make his purchase. The bike was no longer in the store. I contacted your customer service and was told the bike would be available after the first of February. He checked again and was told that REI replaced that version with another - which was out of his price range. Since you no longer make a model at this price, I respectufully request a refund for the $75 card. Please let me hear from you soon. Thank you. 03/26/20
@paulgiller thank you for reaching out and we are sorry to hear that we no longer carry the bike your grandson wants. We have 2 options to suggest:
We hope one of these 2 options helps. We have also removed your contact information from your post to help protect your privacy.