Showing results for 
Show  only  | Search instead for 
Did you mean: 
Welcome REI Co-op Members!
We're glad you're here. If you can't access the Co-op Members section of the community,
click here for instructions on how to join the section that's just for you.

Can I wait until my local store reopens to return product?

I purchased several pair of women and men’s sneakers on line and the sizes are just not right .I don’t want to pay the shipping cost and I’d like to wait to return them to the store when the REI near us opens . Will we be able to do that?

1 Reply

Hello there @Cat2!

Thanks for reaching out to us! 

You can absolutely hold onto your items and return them in store when this option becomes available again!  Sorry to hear that the sizes did not work out for you.

Please let us know if we can be of any additional help! 

At REI, we believe time outside is fundamental to a life well lived.