I am interested in buying a pair of Merrell Gridway Sneakers. When I went to check out online, I found I was on a webpage belonging to Merrell, not REI, and there was no option of using my dividend. So is that really the case--I can't use my dividend even though I am shopping on the REI website?
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@runnngbuddy thanks for reaching out. As long as you are placing your order through REI.com, you can absolutely use your dividend for your Merrell shoes! From what you describe, it sounds like you somehow got diverted to the Merrell website so you'll just want to make sure you are signed in to REI.com and processing your order through us. If you continue to have trouble, we'd encourage you to connect with our Customer Support team at 1-800-426-4840 or via LiveChat. Hope this helps!
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