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Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

Can I use my dividend on REI.com?

Can I pay with my points money when I order online? 

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@HansOdgaard yes, you can definitely use your dividend as a form of payment when you order on rei.com! It'll show up as you step through the check-up process as a possible method of payment! Hope you get something fun with it!

At REI, we believe time outside is fundamental to a life well lived.
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What if I need to return something I used my dividend to purchase? Do I lose the dividend, or are they placed back in my account? 

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Hi there @kh !

Thanks for reaching out to the Community!  

When you return an item in a store that your dividend was used on, you will typically be refunded in cash or on a credit card if the original payment was split. If you return an item via mail, a check will be mailed to you in the amount of your dividend to be deposited in the bank of your choice. 

While we cannot reload a dividend to your membership, you do not lose it if you return the item. 

Hope this helps!

At REI, we believe time outside is fundamental to a life well lived.
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