Can I reuse my 20% off member coupon if I return the item I purchased with it?
I just bought the kickr core using the 20% off coupon, but what I really wanted was the kickr v5. If that came back in stock before the 23rd, would I be able to return the core and get the v5 with 20% off?
Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the verification link in the email we sent you when you registered. If you did not receive an email from us, or need us to resend it, please visit your User Profile page.
To answer the question about the coupon: yes, if you return an item that you purchased with your member 20% off coupon you are able to use that coupon on a different item within the dates the coupon is active (in this case, 11/13/20 - 11/23/20). That being said, this member coupon lists bike trainers and simulators as exceptions to the coupon, so while that may have been inadvertently missed when you purchased your bike trainer, the coupon should not have been applied in this case or in the case of an exchange for a different bike trainer. You can look at all of the terms and conditions of the coupon here.
Lastly, it does not look like we have plans to carry the Wahoo Kickr V5 bike trainer at this time.
Hopefully this helps, thanks!
At REI, we believe time outside is fundamental to a life well lived.