I bought a Tern HSD bicycle from REI. Now I want some Tern-specfic accessories such as racks and captain's chair for it. Can I order them through REI?
Thanks for reaching out!
We do have a the ability to place special orders with Tern bikes. The special order process can only be done at your local REI store, so you'll need to visit the store to place your order. One of our customer service specialists will need to confirm availability of the products you would like to purchase with Tern before placing the special order. Additionally, it is important to remember that shipping and processing timelines are up to the vendor.
Hopefully this helps, thanks!