Am I able to return a bike if it is not the correct size?
Hi, I'd like to try out a couple different sizes for mountain bikes but unfortunately, none are in stock in store to try on. If I were to order one to the store to be assembled, bring it home to check the fit, but do not actually take the bike out for a ride, would a return of the bike be processed as a used or a new bike? Alternatively, would it be possible to try on the bike in the store for size (even if the bike doesn't come with pedals)?
To clarify, I don't want to buy a bunch of bikes just to try them on for size, just to have them all returned as used if I hadn't taken it out for a true ride.
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We're excited to hear you're looking at some new bikes, though apologize none of the ones you are interested in are in stock at your local store. If you purchase a bike and return it upon realizing it is not the correct fit, it can still be sold as a new bike.
Let us know if you have any additional questions and we'll be happy to help!
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