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Am I able to return a bike if it is not the correct size?

Hi, I'd like to try out a couple different sizes for mountain bikes but unfortunately, none are in stock in store to try on. If I were to order one to the store to be assembled, bring it home to check the fit, but do not actually take the bike out for a ride, would a return of the bike be processed as a used or a new bike? Alternatively, would it be possible to try on the bike in the store for size (even if the bike doesn't come with pedals)?

To clarify, I don't want to buy a bunch of bikes just to try them on for size, just to have them all returned as used if I hadn't taken it out for a true ride.


1 Reply

Hi @vk - Thanks for reaching out!

We're excited to hear you're looking at some new bikes, though apologize none of the ones you are interested in are in stock at your local store. If you purchase a bike and return it upon realizing it is not the correct fit, it can still be sold as a new bike. 

Let us know if you have any additional questions and we'll be happy to help!

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