cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

Am I able to order a product not carried by REI?

Hi, 

I am interested in the Altra Olympus 4 shoe.  REI offers the red shoe.  The Altra web site shows that three other colors are available.  Can I order one of the other three colors through REI?  Thanks!

0 Likes
1 Reply

@Dan2662 Thanks for reaching out!

On a brand by brand basis, we offer a special order option that allows you to order products from a brand that REI does not normally carry. This option can only be completed from your local REI store, and is dependent on the vendor and the stock they have on hand. While we do have a special order relationship with Altra, it also looks like it includes only the older model of Olympus (3.5). You'll need to have the customer service specialist check on availability and options with Altra before placing your order.

Hopefully this helps, thanks!

At REI, we believe time outside is fundamental to a life well lived.
0 Likes