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Welcome REI Co-op Members! We're glad you're here. If you can't access the Co-op Members section of the community, click here for instructions on how to join the section that's just for you.

$20 member coupon

I spent the required amount of money in July to receive a $20 coupon that is good through August 12. How do I access this coupon? Thank you. 

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@JenniferO, please contact our Customer Service team at 1-800-426-4840 or via Live Chat - they'll be able to ask you a few more questions that will help determine which coupon you're referring to. Thanks!

At REI, we believe time outside is fundamental to a life well lived.
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I already did. They said they'd send the coupon via email. They have not done so. Thank you for the reply. 

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@JenniferO hmmm...I'm guessing you've checked your spam/junk folder in your email, in case it got automatically filtered out? In a situation like this, our CS team is definitely the right team for reaching a solution.

At REI, we believe time outside is fundamental to a life well lived.
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