{"id":146667,"date":"2020-03-08T13:13:05","date_gmt":"2020-03-08T20:13:05","guid":{"rendered":"https:\/\/www.rei.com\/blog\/?p=146667"},"modified":"2022-08-02T13:35:49","modified_gmt":"2022-08-02T20:35:49","slug":"eric-artz-actions-we-are-taking-around-the-coronavirus","status":"publish","type":"post","link":"https:\/\/www.rei.com\/blog\/news\/eric-artz-actions-we-are-taking-around-the-coronavirus","title":{"rendered":"Eric Artz: Actions We Are Taking Around the Coronavirus"},"content":{"rendered":"<span class=\"cb-itemprop\" itemprop=\"reviewBody\"><p class=\"p1\"><i>Editor\u2019s note on March 15, 2020: After a great deal of careful consideration, we are temporarily closing our retail stores nationwide. <\/i><a href=\"https:\/\/www.rei.com\/blog\/news\/eric-artz-rei-retail-stores-closing-until-march-27\"><span class=\"s1\"><i>Learn more about that decision<\/i><\/span><\/a><i>. Please consult the<\/i><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/index.html\"><span class=\"s1\"> <i>CDC<\/i><\/span><\/a><i>\u00a0or your state health department for advice related to the COVID-19 pandemic, including information on\u00a0<\/i><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/symptoms-testing\/symptoms.html\"><span class=\"s1\"><i>symptoms<\/i><\/span><\/a><i>,\u00a0<\/i><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/symptoms-testing\/testing.html\"><span class=\"s1\"><i>testing<\/i><\/span><\/a><i>\u00a0and\u00a0<\/i><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/prepare\/prevention.html\"><span class=\"s1\"><i>how to protect yourself and others<\/i><\/span><\/a>.<\/p>\n<hr \/>\n<p><span data-contrast=\"auto\">To O<\/span><span data-contrast=\"auto\">ur\u00a0<\/span><span data-contrast=\"auto\">C<\/span><span data-contrast=\"auto\">o-op\u00a0<\/span><span data-contrast=\"auto\">C<\/span><span data-contrast=\"auto\">ommunity<\/span><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The health and safety of our co-op community is our highest priority. As the novel coronavirus (COVID-19) continues to spread throughout the country, I wanted to share some of the\u00a0<\/span><span data-contrast=\"auto\">actions<\/span><span data-contrast=\"auto\">\u00a0REI is taking to help protect\u00a0<\/span><span data-contrast=\"auto\">both you and our employees<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">As this situation continues to evolve, we will closely monitor <a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/index.html\">guidance from the Centers for Disease Control and Prevention<\/a> and local health officials around the country. We will continue to rely on their recommendations and expertise to inform our decisions.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">As a result, w<\/span><span data-contrast=\"auto\">e are:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Increasing<\/span><span data-contrast=\"auto\">\u00a0the frequency and rigor of cleaning and sanitization in all of our retail stores<\/span><span data-contrast=\"auto\">, distribution centers and office environments;\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Based on the guidance we\u2019ve received and the actions we\u2019ve taken,\u00a0<\/span><span data-contrast=\"none\">our stores\u00a0<\/span><span data-contrast=\"auto\">remain open for business\u2014as\u00a0<\/span><span data-contrast=\"auto\">do<\/span><span data-contrast=\"auto\">\u00a0REI.com, REI Outlet and REI Adventures.\u00a0<\/span><span data-contrast=\"auto\">And in our stores, we\u2019re\u00a0<\/span><span data-contrast=\"auto\">doing all we can to<\/span><span data-contrast=\"auto\">\u00a0make sure you feel s<\/span><span data-contrast=\"auto\">afe, comfortable and welcome<\/span><span data-contrast=\"auto\">;\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">We are updating<\/span><span data-contrast=\"auto\">\u00a0terms for cancellations and refunds for all REI events, activities and adventure travel progra<\/span><span data-contrast=\"auto\">ms to provide members and customers greater flexibility in making decisions that are best for them,\u00a0<\/span><span data-contrast=\"auto\">without incurring financial penalties;\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">We have modified our<\/span><span data-contrast=\"auto\">\u00a0paid time off policies to ensure that our employees\u2014including hourly retail employees\u2014who miss work due to illness or to care for sick family members do not suffer loss of income or other benefits.<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">All of us at REI understand that<\/span><span data-contrast=\"auto\">\u00a0this issue<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">is cause for concern\u00a0<\/span><span data-contrast=\"auto\">to<\/span><span data-contrast=\"auto\">\u00a0many, and we offer our deepest sympathies to those who have\u00a0<\/span><span data-contrast=\"auto\">already\u00a0<\/span><span data-contrast=\"auto\">been affected. Rest assured that as\u00a0<\/span><span data-contrast=\"auto\">circumstances<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">continue to\u00a0<\/span><span data-contrast=\"auto\">develop<\/span><span data-contrast=\"auto\">,\u00a0<\/span><span data-contrast=\"auto\">one thing will remain the same:\u00a0<\/span><span data-contrast=\"auto\">We will make our decisions with the health and\u00a0<\/span><span data-contrast=\"auto\">well-being of our members, customers, employees and communities\u00a0<\/span><span data-contrast=\"auto\">as<\/span><span data-contrast=\"auto\">\u00a0our highest priority<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">My best,<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Eric\u00a0<\/span><span data-contrast=\"auto\">Artz<\/span><span data-ccp-props=\"{}\"><br \/>\nPresident &amp; CEO,\u00a0REI Co-op <\/span><\/p>\n<\/span>","protected":false},"excerpt":{"rendered":"<p>Editor\u2019s note on March 15, 2020: After a great deal of careful consideration, we are temporarily closing our retail stores nationwide. Learn more about that decision. Please consult the CDC\u00a0or your state health department for advice related to the COVID-19 pandemic, including information on\u00a0symptoms,\u00a0testing\u00a0and\u00a0how to protect yourself and others. To Our\u00a0Co-op\u00a0Community:\u00a0 The health and safety [&hellip;]<\/p>\n","protected":false},"author":72,"featured_media":152127,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[685,1465],"tags":[1999,727,682,1995],"internal-tag":[],"class_list":["post-146667","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-rei-news","tag-covid-19","tag-latest-posts","tag-rei-news","tag-staff-covid-19-update"],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/rei.com\/blog\/news\/eric-artz-actions-we-are-taking-around-the-coronavirus","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Eric Artz: Actions We Are Taking Around the Coronavirus","url":"http:\/\/www.rei.com\/blog\/news\/eric-artz-actions-we-are-taking-around-the-coronavirus","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/www.rei.com\/blog\/news\/eric-artz-actions-we-are-taking-around-the-coronavirus"},"thumbnailUrl":"https:\/\/www.rei.com\/blog\/wp-content\/uploads\/sites\/4\/2020\/03\/Seattle_Flagship_01_Silverberg_180731_0223-1.jpg?resize=150%2C150","image":{"@type":"ImageObject","url":"https:\/\/www.rei.com\/blog\/wp-content\/uploads\/sites\/4\/2020\/03\/Seattle_Flagship_01_Silverberg_180731_0223-1.jpg?fit=2000%2C1125"},"articleSection":"News","author":[{"@type":"Person","name":"Jessica Bernhard"}],"creator":["Jessica Bernhard"],"publisher":{"@type":"Organization","name":"Uncommon Path \u2013 An REI Co-op Publication","logo":""},"keywords":["covid-19","latest posts","rei news","staff covid-19 update"],"dateCreated":"2020-03-08T20:13:05Z","datePublished":"2020-03-08T20:13:05Z","dateModified":"2022-08-02T20:35:49Z"},"rendered":"<script type=\"application\/ld+json\" class=\"wp-parsely-metadata\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"NewsArticle\",\"headline\":\"Eric Artz: Actions We Are Taking Around the Coronavirus\",\"url\":\"http:\\\/\\\/www.rei.com\\\/blog\\\/news\\\/eric-artz-actions-we-are-taking-around-the-coronavirus\",\"mainEntityOfPage\":{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/www.rei.com\\\/blog\\\/news\\\/eric-artz-actions-we-are-taking-around-the-coronavirus\"},\"thumbnailUrl\":\"https:\\\/\\\/www.rei.com\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2020\\\/03\\\/Seattle_Flagship_01_Silverberg_180731_0223-1.jpg?resize=150%2C150\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.rei.com\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2020\\\/03\\\/Seattle_Flagship_01_Silverberg_180731_0223-1.jpg?fit=2000%2C1125\"},\"articleSection\":\"News\",\"author\":[{\"@type\":\"Person\",\"name\":\"Jessica Bernhard\"}],\"creator\":[\"Jessica Bernhard\"],\"publisher\":{\"@type\":\"Organization\",\"name\":\"Uncommon Path \\u2013 An REI Co-op Publication\",\"logo\":\"\"},\"keywords\":[\"covid-19\",\"latest posts\",\"rei news\",\"staff covid-19 update\"],\"dateCreated\":\"2020-03-08T20:13:05Z\",\"datePublished\":\"2020-03-08T20:13:05Z\",\"dateModified\":\"2022-08-02T20:35:49Z\"}<\/script>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/rei.com\/p.js"},"jetpack_featured_media_url":"https:\/\/www.rei.com\/blog\/wp-content\/uploads\/sites\/4\/2020\/03\/Seattle_Flagship_01_Silverberg_180731_0223-1.jpg?fit=2000%2C1125","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/posts\/146667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/users\/72"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/comments?post=146667"}],"version-history":[{"count":3,"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/posts\/146667\/revisions"}],"predecessor-version":[{"id":180522,"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/posts\/146667\/revisions\/180522"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/media\/152127"}],"wp:attachment":[{"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/media?parent=146667"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/categories?post=146667"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/tags?post=146667"},{"taxonomy":"internal-tag","embeddable":true,"href":"https:\/\/www.rei.com\/blog\/wp-json\/wp\/v2\/internal-tag?post=146667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}