REI's co-op roots are the foundation for the unique workplace we've cultivated in our more than 70 years in business. Employees thrive in an open, collaborative work environment. When employees can see the results of their work and reap the rewards of success, they get and stay engaged in our business.
It's important to the co-op to make sure that employees continue to be engaged. At REI, we define engaged employees as those who:
Measuring these behaviors through our annual Employee Engagement Survey is a key way we monitor our success in this area.
Employee Engagement Survey
Our annual Employee Engagement Survey, conducted by an independent firm, tracks key engagement indicators and provides comparison results from our business peers.
The survey is made available to every employee. It's completed anonymously and asks for employee feedback on key topics, including commitment, pride and loyalty, satisfaction with REI's benefits package, operational and leadership effectiveness and communication.
Here are some highlights from the survey:
Turnover and Retention
The effects of the challenging economy, high national unemployment and limited job growth, coupled with our strong employment offer and high employee engagement, continue to result in strong employee retention at REI.
As we look to the coming years, the co-op is focused on growth – in a way that gives back to our members, communities and employees. This will require REI to continue to engage and retain the very best employees, who will help drive our success in the years to come.
We will do this by making sure employees recognize how their individual contributions support REI's mission and success, maintaining open lines of communication, fostering genuine dialogue and responding to employee concerns.
How are we doing? Give us feedback on this page.