Item # 824382
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Reviewed by 1 customer
Displaying review 1
Comments about Granite Gear Nimbus Trace 62 Pack:
First impression: it's a nifty pack. The use of soft stretch fabric on the frame and straps makes for a very comfy interface between you and the bag, and allows for airflow.
Bag is big enough, but not cavernous. I like the pockets on the outside, though the big stretch pocked on the front could use a zipper for better access.
This pack has the best lid/waist pack I've ever seen, with compression straps included in the belt to secure a load. Having webbing for pouches on the belt is also much nicer than the uselessly-tiny pockets other manufacturers put on their belts. (I carry a pair of nalgene bottles there). I also REALLY like having a pack that's in earth tones, for those times you might not want to be as visible.
For cons, it would be nice to have some compression straps on the bottom panel, and I'd prefer it if all the compression cords had side-release buckles. The hydration pouch was designed by an idiot; it's so tight that I can't get my HAND in there, let alone any kind of hydration system. I'm probably going to cut that fabric out. Neither of these are deal-breakers.
All told, it's the best pack I've seen yet; light, comfy, and versatile.
Service and delivery comments:
Those of you who are in the military, and have been trained to hear a "but" coming from 1000 meters, were wondering when I was going to get to this.
It's a great pack...but...sizing is a not-minor issue. REI doesn't offer any size choices but small frame and regular frame, though I don't think it's really their fault; I can't find any retailer offering options on this pack, so I have to assume Granite Gear is refusing to send out packs with varied shoulder straps and hip belts. So REI referred me to Granite Gear to get the right size, which marks the first time REI customer service has ever failed me.
GG supplies instructions on exchanging belts and straps, but they expect you to pay shipping to and from their facility in Minnesota, and they specify a three-week turnaround once they get your straps, during which they do...something. How long can it possibly take to package up a pair of straps in a different size and ship them out?
Anyways, assume a week going to them, three weeks in Purgatory and a week coming back, plus $10 on either end. So, if you're anything but perfectly average (34-40" chest, 30-34" waist), add on an extra $20 cost and five weeks wait time if you're insane like me and actually want a pack that fits.
Oh, and GG's website is triggering my browser's malware filter, so that makes dealing with this oh-so-much more fun. Furthermore, they don't have a phone number posted.
It wasn't quite a deal-breaker, but it is incredibly frustrating. At $300 for a backpack, I'd really like it to be possible to get one that fits without all this hassle.
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