The REI dividend is a unique benefit of membership in the REI co-op. It's comprised of your member refund—typically 10% back on eligible purchases—and/or your REI Visa® card rebates.
Each March, active REI members and REI Visa cardholders who earned a rebate receive a refund in the form of an annual dividend notice.
Only active members receive annual dividend notices. To maintain your active status as an REI member, you need to make net merchandise or shipping purchases of at least $10 per year, unless you joined that year. Member numbers are issued in one name and only that person receives the member refund. Your number can be used by others in your family, but it cannot be transferred to someone else.
Rated1out of5byimagedancerfromFailed Great ExpectationsI bought a pair of these last December (2013) thinking they were going to be a comfortable and functional light hiker, trail shoe. During the winter I had little occasion to wear them beyond around town on sidewalks and such.
Then, in March, I took them along to the Mojave Desert for some light trail hiking thinking their light weight design would be well suited to the desert. Boy was I wrong! After only a few minuets hiking on a gravelly, sandy path, I was feeling grit and debris in the show. This kind of stuff in any shoe would quickly bring on blisters and sore feet. I immediately took off the shoes to inspect. There was a surprising amount of small pebbles floating around in the shoe. After shaking out my socks and thinking that I must have stepped in some deep sand, I put the shoes back on and walked on. Almost immediately, I was feeling grit in the shoes again. This prompted a close inspection of the shoe design which revealed no gusseting of the tongue area and turned up corners of the leather at the first laceing hole.
The design of the tongue/lacing base area seems to be very efficient at "shoveling" sand and debris directly over the toe area into the base of the tongue. Without any barrier, guset, at the base of the tongue, sand and other stuff is funneled into the shoe. Fortunately, I had my New Balance low tops and Vasque high tops along so I was able to return to camp for a shoe change and enjoy many days of pleasant hiking sans Keen.
I bought the shoes based on in-store comfort and what I percived to be a good company reputation. These shoes and comments from Customer Service have soured me on Keen as well as the staffs understanding of my objections. Shoes should be designed for comfort and to keep stuff out.
No more Keen experiments for me.
Date published: 2014-03-31
Rated4out of5bybankperchfromReturnedI have purchased many Keen products in the past and have had good luck. This particular shoe and another pair of Keens have been too narrow for me across the foot.
This is the first time I have experienced this, so unfortunately, they were returned
Date published: 2014-03-13
Rated1out of5byMatthewfromThey never stop squeaking and creakingFrom the day I bought these, at least one, if not both, shoes has squeaked and creaked with every step. It's loud. It's incredibly annoying. It never goes away. I've had these for over six months, and I hate, hate, hate them. People literally hear me coming down the hallway at the office and know it's me because of the squeaking. These are poor substitutes for the Keen Finlays, which REI no longer sells. I had two pairs of Finlays over about a decade, and loved them, but then REI switched to these. I hate them. In the year 2014, how hard can it be to make shoes that don't squeak? The answer is not at all, but Keen made these pieces of junk anyway, and REI sells them. Do not buy them.
Date published: 2014-02-21
Rated1out of5byRobertHSmithfromNot well madeThis is the second pair of Keen shoes I have had, both were comfortable and fit very well. Unfortunately, both pairs also started falling apart with in a month of use. I wore both pairs, including this one every day. On both, the soles started peeling off and the stitching started coming undone within a month. It had been a couple of years since my last Keen purchase and sadly things haven't changed. I hope others' experiences are better than mine. I won't spend my hard earned money on another Keen product in the future.
Date published: 2014-02-16
Rated1out of5byRobertHSmithfromNot worth the moneyThis is the second pair of Keen shoes I have had, both were comfortable and fit very well. Unfortunately, both pairs also started falling apart with in a month of use. I wore both pairs, including this one every day. On both, the soles started peeling off and the stitching started coming undone within a month. It had been a couple of years since my last Keen purchase and sadly things haven't changed. I hope others' experiences are better than mine. I won't spend my hard earned money on another Keen product in the future.
Date published: 2014-02-16
Rated1out of5bySRZeilerfromNice look, but loudLiked the look and feel of the shoe, but after a couple of times wearing them the left shoe began to squeak with every step.
I returned the shoes to the store where I purchased them with the intent to exchange them, but after being told 3 or 4 others had also returned them for the same reason I elected to just return with no exchange.
Date published: 2014-02-06
Rated5out of5bybobcranefromKeen Alki shoesI only marked that these shoes felt stiff for those not used to Keen's. I have made it far in life rarely having to wear "business casual" attire but a new career has changed that. These are great all around shoes and would recommend.
Date published: 2014-02-06
Rated3out of5byEl CapitainfromNot the Keens of oldI loved my 6 year old Keens! Simply put, these are just not made as well as they once were, so if you are like me and replacing an old pair don't set your standards as high. I like my new pair and will continue to wear them but they are just not the same.
Date published: 2013-12-05
Ask a question and have it answered by REI product experts and fellow outdoor enthusiasts. Need immediate assistance? Use Live Help.