Need it fast? REI e-gift cards are emailed directly to recipients and usually arrive within 24 hours. REI gift cards are sent via first class mail and usually arrive within 3 to 7 business days.
If you're the lucky recipient of an REI gift card, you may have questions about how to start using it. Gift cards can be easily redeemed in any of the following ways:
We even make it easy to check your REI gift card balance online.
Still have questions? Learn more about REI Gift Cards.
Where is my order?
You can check your order status online. Fill in a bit of information and we'll tell you what we know.
What is my membership number?
How much dividend do I have?
How do I cancel my class registration?
If you realize that you can't make a class that you've signed up for, you can cancel or transfer a class/event by calling your local store and speaking with one of our customer service specialists.
For a refund, you must cancel 24 hours prior to the class.
How do I cancel or change my order?
How are we doing? Give us feedback on this page.