New REI Stores

REI has been named one of Fortune magazine's "100 Best Companies to Work for" for 12 consecutive years! We are an outdoor retail co-op dedicated to inspiring, educating and outfitting more than 3 million active members and the community for a lifetime of outdoor adventure and stewardship. Founded in 1938 by a group of Pacific Northwest mountaineers, REI operates more than 100 retail stores nationwide (and growing), two online stores and an adventure travel company. We offer products from all of the top brands for camping, climbing, cycling, hiking, outdoor fitness, paddling, snow sports and travel. REI is committed to promoting environmental stewardship and increasing access to outdoor recreation through volunteerism, gear donations and financial contributions.

We will be hiring approximately 50 employees at each new store for sales, cashier/customer service and bike shop service and repair. For all positions, we look for employees who can provide excellent service to our customers, demonstrate support and respect for their team members and have an interest in the outdoors. In addition, you must have the ability to work flexible hours, including some evenings and weekends. Previous retail sales and customer service experience is preferred.

Sales Floor

Customer Service Specialist

This job contributes to REI’s success by processing purchase transactions at registers, selling memberships and other REI services to customers, supporting our 100% satisfaction guarantee by processing customer returns, and completing other unique customer service functions.

Apply now for REI Customer Service Specialist!

Cashier Specialist

This job is responsible for processing purchase transactions at registers, selling memberships and other services to customers. Ensures high customer engagement as the final point of contact in the REI retail store transaction.

Apply now for REI Cashier Specialist!

Sales Specialist

This job is accountable for maintaining a working knowledge of REI products and services and using this knowledge to sell products, services and memberships to our customers. Helps to maintain the store visual standards and assists in keeping the floor stocked with merchandise.

Apply now for REI Sales Specialist!

Bike/Ski Shop

Master Technician (MT):

The Master Technician has primary responsibility for operating the store’s service department so as to maintain high quality and safety standards and deliver exceptional service to customers in medium- and large-volume stores. In some stores the MT will oversee the rental department as well. Requires successful completion of Barnett Bicycle Institute/REI certification within 6 months of hire. One year bike and/or ski shop experience or equivalent; previous shop management experience is preferred.

Apply now for Master Technician!

Certified Technician (CT):

The Certified Technician has primary responsibility for operating the store’s service department so as to maintain high quality and safety standards and deliver exceptional service to customers in small to medium volume stores. In some stores the CT will oversee the rental department as well. Requires successful completion of Barnett Bicycle Institute/REI certification within 6 months of hire. Two to three years bike and/or ski shop experience or equivalent and previous shop management experience is preferred.

Apply now for Certified Technician!

Operations/Support:

Administrative Specialist:

Assists store management in daily and long-range clerical and administrative duties related to: Accounting, Banking, Benefits, Facilities, Frontline support, Human Resources, Member support, PC Systems, Purchasing, Records, Safety, Payroll, and Store Communications. Trains Operations Staff as needed.

Apply now for Administrative Specialist!

Outreach Specialist:

The primary function of the Outreach Specialist is to act as the lead for building community relationships and fostering volunteerism both within the local store community as well as internally within the store for REI employees.

Apply now for Outreach Specialist!

Shipping Specialist:

A Shipping/Receiving Specialist is focused on executing store shipping/receiving/reverse logistics functions alone or as assigned by store manager, assistant manager, supervisor or technical shipping/receiving specialist.

Apply now for Shipping Specialist!