Call Monday through Sunday,
4 AM to 11 PM Pacific Time
Find your member number or dividend balance.

Our two 500,000+-square-foot Distribution Centers receive products from vendors and distribute them to REI stores and directly to online and phone customers across the country. Each state-of-the-art facility also boasts a combined 13 miles of automated conveyor systems, laser scanners and real-time, hands-free, portable radio frequency terminals. Additionally, energy-saving systems and recycling programs reflect REI’s strong commitment to sustainable operating practices.
Our Distribution Centers are located in Sumner, Washington, and Bedford, Pennsylvania.
Our Warehouse Associates are an integral part of the REI team and are the most common entry point into our Distribution team. They support REI as Merchandise Handlers and Receiving, Marking, Splitting, Wrapping, and Shipping Clerks. Their primary focus is to move product accurately and efficiently throughout the warehouse.
Our Production Specialists prepare bicycles for assembly by attaching various components and ensuring quality through torque-checking, test riding, and performing minor disassembly of the bikes in preparation for shipping.
Our mechanically savvy Assembly Specialists build bicycles to meet REI and vendor specifications and quality standards in preparation for shipment to retail stores and direct sales customers.
If you are an REI Employee, always access the jobs site through Employee Self Service (ESS).
How are we doing? Give us feedback on this page.
