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Help
- 1-800-426-4840
Call Monday through Sunday,
4 AM to 11 PM Pacific Time
- REI Member Tools
Find your member number or dividend balance.
Email & Mail Preferences
Subscribe to REI Emails
Learn about new products, sales and events with Gearmail®, REI's email newsletter. Sign up now.
Visit the REI Email Preference Center to sign up for local store happenings, member news and more.
REI values your privacy and will not sell or share your email address. Learn more about the REI privacy policy.
Unsubscribe from REI Emails
You can easily update your subscription information or unsubscribe from any REI email newsletter in the REI Email Preference Center. We’ll always provide an unsubscribe link in every email you receive from REI.
Update Email Preferences
Go to the REI Email Preference Center to change or update your email address and subscription preferences.
REI members: The email address used for your REI membership must be updated separately from your email newsletter preferences. Visit REI membership information to update your REI member account.
Discontinue REI Printed Mail
Fill out the form below if you would like to stop receiving REI printed mail.
REI sometimes shares mailing list names and postal addresses with other companies we believe may be of interest to our customers. You can opt out of receiving printed mail from other companies by selecting the check boxes and filling out the form below.
We appreciate your help in minimizing unwanted printed mail.
Update Your Address
If you've also signed up for an REI online account, you will need to change your REI online account mailing address separately.
Related Questions:
How do I become an REI member?
It’s easy to become an REI member. Join at your local REI store or simply add an REI membership to your cart.
How do I find my REI member number?
You can look up your REI membership number on REI.com or on the REI mobile app.
If you need further help locating your account or member information, call us at 1-800-426-4840 for assistance.
What are the benefits of having an REI online account?
Create an REI online account to write reviews, rate products and contribute to the REI online community. You can also use your REI online account to speed checkout, and view your order status. An REI online account is not automatically part of your REI membership and must be created separately.
How can I retrieve my REI online account information?
If you forgot your REI online account password:
You will have to reset your password. Follow the instructions to reset your password.
If you forgot your REI online account username:
Try using your email address as your username. If that doesn't work, contact us at 1-800-426-4840 for assistance.
How is a wish list different than a gift registry?
Your REI wish list is designed for your personal use. You can share your REI wish list through email, Facebook or Twitter. Because your friends or family can’t find your wish list through the REI Web site, it’s up to you to share it with them.
A gift registry, on the other hand, is generally tied to a date-specific event such as a wedding or birthday. Your friends and family can easily find your gift registry on our site, and we track which items on the registry have been purchased.
- 1-800-426-4840
Call Monday through Sunday,
4 AM to 11 PM Pacific Time
- REI Member Tools
Find your member number or dividend balance.
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