Help > Ordering Bikes Online

Ordering Bikes Online

How to Order Your Bike on REI.com

Ordering your new bike from REI.com is easy and convenient.

Once you've decided on a bike model, follow these simple steps:

  1. Select your bike frame size and quantity. Proceed to checkout.
  2. Determine how you'd like your bike to be sent – shipped directly to your home or shipped to your nearest REI store for pickup. (With store pickup, shipping is free!)
    Note: Several bike brands can be shipped to REI stores only; they cannot be shipped to your home or other addresses.
    Learn more about each bike brand's shipping restrictions.
  3. Your bike is built, tested and tuned by our master bicycle technicians and packaged carefully for shipping.

--If your bike is shipped to you directly, some simple final assembly with a free multi-tool will be required.

--If you pick up your bike from an REI store, it will be completely assembled and ready to ride.

Note: Your bike will be built and adjusted by a professional REI bike mechanic prior to shipment. To make shipment possible, the front wheel, handle bar, saddle and seat post, and pedals are removed and packed in the box. We also include a user-friendly instruction guide and a hex tool with the bike. The only additional tool you will need is a 15mm wrench to install the pedals. Total assembly time should run approximately 10-15 minutes.

And remember, every Novara bike is covered by REI's 100% satisfaction guarantee!

Bike Type Shipped to Customer REI Store Pickup*
Adult $60 FREE
Kids' 16" $30 FREE
Kids' 12" $20 FREE
Simple assembly required—free tool provided.
Handling Costs in Addition to Standard Shipping		 Bikes are fully assembled.

How are we doing? Give us feedback on this page.

  • Shopping Cart 
  • |
  •  
  • Store Locator
  • Locate a store near you.
  • Sign up for REI Gearmail®
  • and get 15% off selected items! Details.
  • Continue
  • REI Gift Cards
  • Buy REI Gift Cards
  • Give your favorite outdoor enthusiast an REI gift card or e-gift card. It's fast, easy and one size fits all.
  • Buy REI Gift Cards now!