Just visit the customer service desk and we'll get you started. You can also create a registry over the phone (1-800-426-4840).
You can fill out a PDF application form and send it to us via fax or U.S. mail. To do so, follow these instructions:
When we receive your form, we'll set up your gift registry and send you an e-mail containing the information you'll need to log in. We'll contact you if we have questions or require additional information.
If you have questions about your gift registry please e-mail us at firstname.lastname@example.org or call us at 1-800-426-4840.
Q. What should I do if I forget my gift registry password?
A. Remember, your gift registry password is the same as the password you created for REI.com. If you remember that one, you’re good to go! Can’t remember that password? No worries—we can send you a reminder.
Q. If I already have an REI.com Account, do I need to create another password for REI Gift Registry?
A. No, you can log in with the e-mail address/username and password you already created to access Your Account on REI.com.
Q. What does it mean when a product is available "in-store only"?
A. This means that the item is not available for purchase online, but may be available at an REI store. On any product page, click the “find in store” button to check an item's availability.
Q. Can I create a gift registry over the phone or in the store?
A. Yes. Just call 1-800-426-4840 or visit the customer service desk at any REI retail store nationwide and we'll help you create a registry you'll love.
Q. Can I open a gift registry for someone else?
A. Of course! Feel free to create a registry for a son, daughter, spouse, or anyone you know who has a special event on the horizon such as a birthday or anniversary.
Q. As a member who set up a gift registry, do the purchases from that registry go toward my dividend, or the purchaser’s?
A. Dividend credit is earned by the purchaser, unless the member purchasing the item requests to have them credited to the registrant’s membership at the time of purchase. This can be done by phone or by emailing Member Services.
Q. Should I avoid choosing seasonal or clearance items for my registry?
A. If your event is months away, we suggest you avoid choosing seasonal or clearance items that may not be in stock in the future.
Q. Why can't I find the "Add to Registry" links to click on product pages?
A. You must be logged in to your REI Online account before the “Add to Registry” links will appear on product pages.
Q. How can I get assistance with my gift registry?
Q. What is WeddingChannel.com?
A. WeddingChannel.com is an independent online gift registry service that maintains a partnership with REI. As an extra shopping convenience for your guests, you can opt to make your REI Gift Registry available on WeddingChannel.com.
Q. Can guests access my registry through WeddingChannel.com?
A. Yes. If you have selected WeddingChannel.com access for your registry, it will be accessible to guests at REI.com, WeddingChannel.com, REI stores and by calling REI customer service.
Q. How quickly will my REI gift registry appear on WeddingChannel.com?
A. If you have selected WeddingChannel.com Access for your registry, your registry will appear on WeddingChannel.com within 24 hours.
How do I check my gift card balance?
Use our Online Balance Inquiry feature to check the balance on your REI gift card, merchandise credit or refund voucher.
How do I create a gift registry?
How do I buy something on someone else’s gift registry?
We’ve made it easy. Get started now by visiting our Gift Registry homepage.
What’s the difference between the REI Gift Registry and a Wish List?
A Gift Registry is generally tied to a date-specific event such as a wedding or birthday. We track items your friends and family purchase from the registry. A Wish List, on the other hand, is designed for your personal use. Because your friends or family can’t find your wish list through the REI website, it’s up to you to share it with them. Learn More about Wish Lists.
Is gift boxing available for Gift Registry items?
Yes. At Checkout, just indicate that you are sending items as gifts. You'll then be able to choose among several gift-delivery options, including gift boxing and adding a personalized note.
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