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Greetings,
Now that you've had a chance to settle in, we'd like to tell you more about what makes your co-op unique.
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The Co-op Difference
REI was founded in 1938 as a cooperative with 23 mountain climbing buddies. Today, we're dedicated to serving a community of 3 million members who share a passion for the outdoors.
Read the REI story
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Our Commitment to Stewardship
You've joined a community that cares deeply about our wildlands and backcountry. Each year, REI donates a share of profits to conservation and outdoor-recreation nonprofits and causes.
Read about REI Stewardship
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Our Passion for Customer Service
If you have questions about gear, you can count on our friendly retail staff to help. We also offer a library of Expert Advice articles online. And remember, everything at REI is backed by our 100% satisfaction guarantee.
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And that's just the beginning. We're always looking for new ways to add perks to the REI membership. We'll keep you in the loop on the latest.
Happy Trails,
REI Membership Services
Have something to say? We'd love to hear it. Contact us with your feedback, thoughts and suggestions.
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You can count on everything we offer to be highly functional, priced right and 100% satisfaction guaranteed. If you're ever dissatisfied with an item, you may return or exchange your REI purchases at any of our stores or through mail order.
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Watch a welcome message from Sally
Jewell, REI's President and CEO.
Learn how REI is working hard to
give back to the planet.
Play video
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